Email Marketing is a great way to reach a defined audience. With so many tools competing for your attention, how do you decide which product to use? Here’s a handy analysis of the most popular options.

Mail Chimp is the most robust, closely followed by Campaign Monitor. Both of these products have a diverse set of tools available to meet the client’s needs: templates with easy-to-edit content fields make using these systems friendly to even the most novice users. For the more savvy user or the client with a more specific branding need, html/css import options are available to deliver a completely branded email experience to the clients’ mail recipients. Testing in the most popular email clients ensures that all users receive the same experience, a nice feature.
Mail Chimp offers some super snazzy features like mobile management of your lists, reports and scheduling, as well as some interesting features like commenting and social media integrations. All the options within this tool are intuitive to implement making this solution a great one for a client-managed email newsletter solution.
Campaign Monitor offers similar features, with the additional ability to manage multiple clients within the same dash, making CM a great solution for content and brand managers that are doing work for multiple clients or products.
Constant Contact, with its slick drag & drop content implementation system and website RSS feature is by far the most common tool I see being used. Its got a great reputation, but in terms of form and function, its the least robust of the tools I assessed for this blog. Constant Contact lacks lots of the the bells and whistles featured by the other two tools, but the ones that really ax it from the list, in my opinion, are, the inability to fully customize its templates and its lack of an online archive for past issues. These missing features make the similar price point unjustified.
Good bit of monday morning learning thru infographics RT@_viastudio_: Email Marketing Face-Off http://t.co/AjV22m4B
Thanks, @Shareendunn!
RT @clarkster: Who wins: MailChimp, Campaign Monitor, or Constant Contact? The Email Marketing Face-Off http://t.co/G1h2mB13 via @_viastudio_
The Email Marketing Face-Off | VIA Studio http://t.co/I3xO75Pk
WOW! This is a simple infographic with a clear point – these are geting harder and harder to find. I’m about to dive into mailchimp – wish me luck!
Email Marketing Face-Off CM vs MC vs CC | VIA Studio http://t.co/gzE6cUch <<–gotta make a change – not fun!
I had the same response- I was really surprised when I had all the information laid out in front of me. The mobile options for Mail Chimp is just awesome.
Been using Mail Chimp for a few years now (maybe 3?) and they do all we need at a great price and with great service, interface, and a good sense of humor. Agreed!
This definitely helps make the decisions when our clients ask. It’s hard to steer people away from Constant Contact because they advertise so heavily.
Hey VIA Studio team! This is Ros from Campaign Monitor – thank you so much for checking out our service and featuring us in your face-off! To clarify a few things in the graphic above, we do feature:
- Mobile management of campaign reports via our mobile site
- Groups / Multiple Lists / Segments
- Campaign Reporting / Analytics
- Auto-responders
… not to mention that Website > Newsletter RSS will be available to all customers in the coming weeks. There are a couple of goodies like HTML email testing tools which haven’t been mentioned above, so I invite you to take a look at our full feature list here: http://www.campaignmonitor.com/features/all/
Note that unlike a lot of email marketing services, we don’t charge additional fees for most of our features (eg. hosting or campaign reports).
Thanks, team! We’re absolutely focused on offering an app experience that designers will enjoy using, so if there’s anything else we can do to improve our service, be sure to get in touch. Have an awesome week ahead!
Cheers,
Ros
Hey Ros! Thanks for checking out the graphic! We have been using Campaign Monitor for years and its been a great solution for the clients we manage newsletters for. You guys do a great job!